Operations Lead: Scale-Driven Supply Chain & Systems

Trivium; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Trivium in the Philippines is seeking an Operations Manager for a fully remote, full-time role. You will build the supply chain backbone, create scalable systems, and run KPIs to keep the business moving without friction.

You own inventory, forecasting, supplier relations (including China-based partners), 3PL, and freight across China to US. You’ll design dashboards and SOPs in Notion/ClickUp, automate with AI, and lead remote teams across time zones.

Qualifications

• 2+ years in Operations or Project Management within e-commerce or DTC.
• Hands-on supply chain experience: inventory, 3PL, freight, forecasting (required).
• Advanced Notion and/or ClickUp user (required).
• Uses AI tools daily to build systems and automate workflows.
• Experience managing remote teams across time zones.
• Comfortable reading and interpreting basic financial reports.
• Experience managing hiring pipelines.

Responsibilities

• Own inventory tracking, demand forecasting, and reorder cycles — preventing stockouts and overstock.
• Manage supplier and manufacturer relationships (including China-based partners) and hold them to lead times and quality.
• Coordinate freight and shipment timelines across the China → US pipeline; navigate customs, duties, and tariffs.
• Manage 3PL relationships and monitor SLAs.
• Continuously optimize supply chain cost, speed, and reliability.
• Build and maintain operational dashboards and KPI trackers so performance is visible.
• Document SOPs and job scorecards for every role and process in Notion — zero tribal knowledge.
• Audit workflows, kill bottlenecks, and use AI tools to automate repetitive work.

Skills

Operations

Project management

Remote team management

AI-driven automation

Tools

Notion

ClickUp

Job description

Trivium in the Philippines is seeking an Operations Manager for a fully remote, full-time role. You will build the supply chain backbone, create scalable systems, and run KPIs to keep the business moving without friction.

You own inventory, forecasting, supplier relations (including China-based partners), 3PL, and freight across China to US. You’ll design dashboards and SOPs in Notion/ClickUp, automate with AI, and lead remote teams across time zones.