Operations Insights & Reporting Analyst

Global Healthcare Resource Philippines Inc.; Muntinlupa; On-site; PHP 300,000 - 600,000; Full time

Job summary

Global Healthcare Resource Philippines Inc. is seeking a Reporting and Data Analytics professional to consolidate, validate, and analyze operational data. You will create dashboards and provide management with accurate insights into performance, productivity, staffing, and service delivery.

The role emphasizes accuracy, timeliness, and the ability to translate raw data into actionable operational insights, with collaboration across Operations Managers and team leaders.

Qualifications

• 1–2 years in Reporting, Data Analysis, Operations Analytics, or Workforce/Business Reporting.
• Experience in a BPO environment is preferred.
• Strong Excel and data consolidation abilities.

Responsibilities

• Consolidate, validate, analyze, and prepare operational reports and dashboards.
• Provide management with timely insights into performance, productivity, staffing, and service delivery.
• Highlight trends, variances, and data-driven recommendations.

Skills

Excel proficiency

Pivot tables

VLOOKUP/XLOOKUP

Data validation

Dashboard creation

Analytical thinking

Tools

Power BI

SQL

Job description

Global Healthcare Resource Philippines Inc. is seeking a Reporting and Data Analytics professional to consolidate, validate, and analyze operational data. You will create dashboards and provide management with accurate insights into performance, productivity, staffing, and service delivery.

The role emphasizes accuracy, timeliness, and the ability to translate raw data into actionable operational insights, with collaboration across Operations Managers and team leaders.