Operations Head

Our Clients; Mandaluyong; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

Our Clients is looking for an experienced Operations Manager to lead multiple restaurant brands located in Mandaluyong, Metro Manila. This full onsite, dayshift role involves overseeing all operations, from back-of-house functions to staff leadership.

The ideal candidate holds a Bachelor's degree and has over 10 years of experience in the F&B industry, demonstrating a strong skill set in kitchen management, operations, and team development. Join us to foster a culture of excellence!

Qualifications

• 10+ years of experience in restaurant or F&B operations.
• Strong background in back-of-house management including food safety and costing.
• Proven experience leading multi-unit operations.

Responsibilities

• Lead overall operations of multiple restaurant brands.
• Oversee back-of-house functions and ensure food safety compliance.
• Design and enhance operational strategies for productivity.

Skills

Leadership

Operational efficiency

Communication

Analytical skills

Education

Bachelor's degree in Business Administration or related field

Job description

Work Setup: Full Onsite, Dayshift

Location: Mandaluyong

Industry: F&B

Key Responsibilities

• Lead the overall operations of multiple restaurant brands and branch locations, ensuring consistent service quality, operational standards, and business performance.
• Oversee all back‑of‑house (BOH) functions, including kitchen operations, inventory management, food safety compliance, cost control, and operational efficiency.
• Design, implement, and continuously enhance operational strategies, policies, and standard operating procedures to improve productivity and maximize profitability.
• Evaluate financial and operational performance through key metrics, identify areas for improvement, and execute initiatives that drive sustainable business results.
• Provide leadership, coaching, and development to operations managers and store leadership teams, fostering a culture of accountability, collaboration, and operational excellence.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Restaurant Management, or a related field.
• At least 10 years of experience in restaurant or F&B operations, including managing multiple brands and branches.
• Strong background in BOH operations, including kitchen management, food costing, inventory, quality, and food safety.
• Proven experience leading multi‑unit operations and driving operational efficiency and business growth.
• Excellent leadership, communication, analytical, and stakeholder management skills.