Operations Generalist I

relx; Iloilo City; On-site; PHP 280,000 - 420,000; Full time

Job summary

RELX is seeking an Operations Support professional to help manage the end-to-end exhibition cycle. You will work across operations administration, event management and on-site execution, ensuring accurate data, smooth logistics, and timely reporting.

The role requires strong communication, time management and IT skills, with familiarity in Salesforce and Microsoft Office. Experience in events or exhibitions is advantageous, and global collaboration is expected.

Qualifications

• Bachelor's degree holders preferred.
• 1–2 years of relevant experience.
• Event operations experience would be an advantage.
• Strong time and project management skills.
• Excellent written and verbal communication skills.
• Experience in an event/exhibition background would be an advantage.
• Good IT skills including Microsoft Office and Salesforce.
• Ability to quickly learn and apply enterprise AI tools and technologies.

Responsibilities

• Support end-to-end operations processes across an exhibition cycle.
• Coordinate Offices & Meeting Rooms management and supplier setup.
• Handle on-site preparations including branding, IT, and safety checks.
• Assist with post-show reporting and data input (incidents, feedback).
• Maintain organisation of show catalogues, floorplans, and schedules.
• Support contractor registration and site inductions as needed.

Skills

Time management

Project management

Communication skills

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

The Operations Support team is a global resource dedicated to supporting the Operations and Marketing Teams throughout the entire exhibition cycle. Our team collaborates closely with all functions and systems to provide effective and efficient support, ensuring the successful delivery of our exhibitions. Each member is well-versed in the following tasks:

Operations Administration:

• Salesforce - managing show inbox
• Custom booth stand checks
• Weekly and end of show reporting
• Stand plan checks
• Stand plotting
• Manual set up including operations page set up and updating
• Collation of Order Forms
• Extraction of exhibitor list and floorplan
• Setting up Box folder
• Contractor Registration & Site Induction
• Exhibitor responsibility form
• Post show report
• Post show data input - Accident and incident reports

Event Management:

• End-to-end Operations Process
• Offices & Meeting Rooms Management
• Supplier Set-up (MSA & TPSAQ)
• Schedule of Works Compliance
• Uploading of Logo, Addendum, Rules and Regulations
• Salesforce Terms and Conditions Update
• Salesforce Entries
• Barter Management
• E-Signature Distribution
• Proofing of Printed/Digital Collaterals (Show Catalogue)

Event Operations:

• Artwork (Pavilion Stands)
• AV Feature & Digital Signage
• Catering
• Crates & Safety A Frames Tracker
• Furniture
• Floral
• Health & Safety Folder
• IT & Comms
• Nameboard List
• Onsite IT Equipment
• Onsite Prep
• Onsite Distribution
• Ordering Equipment Hire - Safes
• Post Show Reports
• Smartsheet Workspace Set Up
• Stand Packages
• Temp Staff
• QR Code Creation
• Official Contractors Public Liability Certificates
• IOSH Training
• Hi-Vis
• Radios
• Contractor Wristbands
• Collating of overseas shows Health & Safety Information

Qualifications:

• Bachelor's degree holder
• At least 1-2 years of relevant experience
• Event operations experience would be an advantage
• Strong time and project management skills
• Excellent written and verbal communication skills
• Experience in an event / exhibition background would be an advantage
• Good IT skills including Microsoft Office applications and Salesforce
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.