Operations Generalist I

LexisNexis Risk Solutions; Iloilo City; Hybrid; PHP 300,000 - 520,000; Full time

Job summary

RELX, a global provider of information analytics, seeks an Operations Support professional to assist with the exhibition cycle. You will work across teams to ensure smooth delivery of events, manage site operations, and support reporting and compliance tasks.

The role requires 1–2 years of event operations experience, strong time management, and solid IT skills including Salesforce and Microsoft Office. This is a full-time, on-site position with country-specific benefits.

Qualifications

• Bachelor's degree holder.
• 1–2 years of relevant event operations experience.
• Experience in an event / exhibition background would be an advantage.
• Strong time and project management skills.
• Excellent written and verbal communication skills.
• Good IT skills including Microsoft Office applications and Salesforce.

Responsibilities

• Manage the show inbox in Salesforce.
• Perform custom booth stand checks.
• Prepare weekly and end-of-show reports.
• Check stand plans for accuracy.
• Plot stand layouts.
• Assist with manual setup and update of operations pages.
• Collate exhibitor order forms.
• Extract exhibitor list and floorplan.
• Set up Box folder and handle contractor registration & site induction.
• Prepare exhibitor responsibility form and post-show reports.
• Input post-show data – Accident and incident reports.

Skills

Time management

Communication

Project management

Education

Bachelor's degree in relevant field

Tools

Salesforce

Microsoft Office

Job description

The Operations Support team is a global resource dedicated to supporting the Operations and Marketing Teams throughout the entire exhibition cycle. Our team collaborates closely with all functions and systems to provide effective and efficient support, ensuring the successful delivery of our exhibitions.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

Key Responsibilities

• Salesforce – managing show inbox
• Custom booth stand checks
• Weekly and end of show reporting
• Stand plan checks
• Stand plotting
• Manual set up including operations page set up and updating
• Collation of Order Forms
• Extraction of exhibitor list and floorplan
• Setting up Box folder
• Contractor Registration & Site Induction
• Exhibitor responsibility form
• Post show report
• Post show data input – Accident and incident reports
• End-to-end Operations Process
• Offices & Meeting Rooms Management
• Supplier Set-up (MSA & TPSAQ)
• Schedule of Works
• Compliance Uploading of Logo, Addendum, Rules and Regulations
• Salesforce Terms and Conditions
• Update Salesforce Entries
• Barter Management
• E-Signature Distribution
• Proofing of Printed/Digital Collaterals (Show Catalogue)
• Artwork (Pavilion Stands)
• AV Feature & Digital Signage
• Catering
• Crates & Safety
• A Frames
• Tracker
• Furniture
• Floral Health & Safety Folder
• IT & Comms
• Nameboard List
• Onsite IT Equipment
• Onsite Prep
• Onsite Distribution
• Ordering Equipment Hire - Safes
• Post Show Reports
• Smartsheet Workspace Set Up
• Stand Packages
• Temp Staff QR Code Creation
• Official Contractors
• Public Liability Certificates
• IOSH Training
• Hi-Vis Radios
• Contractor Wristbands
• Collating of overseas shows
• Health & Safety Information

Qualifications and Requirements

• Bachelor's degree holder
• At least 1-2 years of relevant experience
• Event operations experience would be an advantage
• Strong time and project management skills
• Excellent written and verbal communication skills
• Experience in an event / exhibition background would be an advantage
• Good IT skills including Microsoft Office applications and Salesforce
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.