Operations Generalist I

RELX International; Iloilo; On-site; PHP 257,000 - 402,000; Full time

Job summary

RELX International is seeking an Operations Administration professional to support the Exhibition and Marketing teams through the entire exhibition cycle. You will collaborate across functions to ensure smooth execution, from stand checks to post-show reporting.

The ideal candidate has a Bachelor's degree, 1–2 years of relevant experience, and strong time-management and communication skills. Proficiency in Microsoft Office and Salesforce is expected, with openness to enterprise AI tools.

Qualifications

• Bachelor's degree holder required.
• 1-2 years of relevant experience preferred.
• Event operations experience is a plus.
• Strong time and project management skills are essential.
• Excellent written and verbal communication skills.
• Experience in an event/exhibition background is advantageous.
• Good IT skills including Microsoft Office and Salesforce.
• Ability to quickly learn and apply enterprise AI tools and technologies.

Responsibilities

• Support the Operations and Marketing Teams throughout the exhibition cycle.
• Handle show inboxes and manage Salesforce tasks.
• Perform booth stand checks, planning and plotting.
• Prepare weekly and end-of-show reports and post-show data input.
• Coordinate contractor registration and site induction.
• Assist with setup, floorplan extraction, and collateral production.
• Collate order forms and exhibitor lists for reporting.
• Ensure compliance with safety and quality standards.

Skills

Time management

Project management

Communication

AI tools

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Operations Administration

The Operations Support team is a global resource dedicated to supporting the Operations and Marketing Teams throughout the entire exhibition cycle. Our team collaborates closely with all functions and systems to provide effective and efficient support, ensuring the successful delivery of our exhibitions. Each member is well-versed in the following tasks:

• Salesforce – managing show inbox
• Custom booth stand checks
• Weekly and end of show reporting
• Stand plan checks
• Stand plotting
• Manual set up including operations page set up and updating
• Collation of Order Forms
• Extraction of exhibitor list and floorplan
• Setting up Box folder
• Contractor Registration & Site Induction
• Exhibitor responsibility form
• Post show report
• Post show data input – Accident and incident reports

Event Management

• End-to-end Operations Process
• Offices & Meeting Rooms Management
• Supplier Set-up (MSA & TPSAQ)
• Schedule of Works Compliance
• Uploading of Logo, Addendum, Rules and Regulations
• Salesforce Terms and Conditions Update
• Salesforce Entries
• Barter Management
• E-Signature Distribution
• Proofing of Printed/Digital Collaterals (Show Catalogue)

Event Operations

• Artwork (Pavilion Stands)
• AV Feature & Digital Signage
• Catering
• Crates & Safety A Frames Tracker
• Furniture
• Floral
• Health & Safety Folder
• IT & Comms
• Nameboard List
• Onsite IT Equipment
• Onsite Prep
• Onsite Distribution
• Ordering Equipment Hire - Safes
• Post Show Reports
• Smartsheet Workspace Set Up
• Stand Packages
• Temp Staff
• QR Code Creation
• Official Contractors Public Liability Certificates
• IOSH Training
• Hi-Vis
• Radios
• Contractor Wristbands
• Collating of overseas shows Health & Safety Information

Qualifications

• Bachelor's degree holder
• At least 1-2 years of relevant experience
• Event operations experience would be an advantage
• Strong time and project management skills
• Excellent written and verbal communication skills
• Experience in an event / exhibition background would be an advantage
• Good IT skills including Microsoft Office applications and Salesforce
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.