Operations Engineer

Accenture PLC; Manila; On-site; PHP 502,000 - 781,000; Full time

Job summary

Accenture PLC in Manila is seeking an Operations Engineer to ensure the smooth delivery of production systems and services. You will monitor service agreements, coordinate with stakeholders, and drive improvements to maintain reliability and performance.

The role requires SME-level expertise in Oracle PeopleSoft Financials Record to Report, strong knowledge of ERP financial modules, and experience troubleshooting complex production issues while ensuring alignment with operational standards and

Qualifications

• 5+ years of experience with Oracle PeopleSoft Financials Record to Report.
• Experience in integrating financial modules within ERP ecosystems.
• Ability to diagnose and resolve production issues to maintain service levels.
• Skill in analyzing system performance and implementing corrective actions.
• Proven capability to coordinate cross-functional teams to achieve operational goals.
• Excellent documentation practices and regulatory compliance awareness.

Responsibilities

• Collaborate and act as SME to guide the team and drive delivery.
• Oversee and decide on operational processes to enhance efficiency and reliability.
• Engage with multiple teams to influence key operational decisions.
• Provide solutions to problems for their immediate team and across teams.
• Coordinate communication between technical teams and business units to align goals.
• Drive continuous improvement initiatives to optimize service delivery and reduce downtime.

Skills

PeopleSoft Financials R2R

Financial modules integration

Production issue troubleshooting

System performance analysis

Cross-functional coordination

Documentation & compliance

Job description

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Summary: As an Operations Engineer, you will spend your day ensuring the smooth functioning and delivery of production systems and services. Your role involves monitoring operational requirements and service agreements to maintain system reliability and performance. You will coordinate with various stakeholders to address issues promptly and support continuous service improvements, contributing to the overall operational excellence of the organization.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Oversee the implementation of operational processes to enhance system efficiency and reliability.
• Facilitate communication between technical teams and business units to ensure alignment on operational goals.
• Drive continuous improvement initiatives to optimize service delivery and reduce downtime.

Professional & Technical Skills

• Required Skill: Expert proficiency in Oracle PeopleSoft Financials Record to Report.
• Strong knowledge of financial modules and their integration within enterprise resource planning systems.
• Experience in troubleshooting and resolving complex issues in production environments.
• Ability to analyze system performance and implement corrective actions to maintain service levels.
• Proficient in coordinating cross-functional teams to achieve operational objectives.
• Skilled in documenting processes and maintaining compliance with operational standards.

Additional Information

• The candidate should have minimum 5 years of experience in Oracle PeopleSoft Financials Record to Report.
• This position is based at our Manila office.
• Minimum 5 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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