Operations Data & Documentation Specialist

Philippines Fiber Optic Cable Network Ltd., Inc. (PFOCN); Metro Manila; On-site; PHP 223,000 - 335,000; Full time

Job summary

Philippines Fiber Optic Cable Network Ltd., Inc. (PFOCN) is seeking a detail-oriented documentation and data administrator to support Operations Center activities in Manila. The role focuses on collecting, organizing and maintaining operational information, ensuring accurate data entry, and keeping records up to date.

Responsibilities include data checks, filing, and generating basic reports, with collaboration across teams to resolve data issues and support system implementation.

Qualifications

• Bachelor’s degree or above in Documentation Management, Records Management, Information Management, Administrative Management, or a related field.
• Proficient in Microsoft Office, including Excel, Word, with good data-entry and documentation skills.
• Good skills in data organization, information entry, and documentation management.
• Good communication and interpersonal skills, responsible, proactive, and be able to coordinate effectively with teams.
• Proficient in CAD, Corel Draw, and Google Earth
• Detail-oriented, responsible and execution-focused, with ability to handle repetitive and detail intensive data management tasks.

Responsibilities

• Collect, organize, and maintain customer-related operational information and documentation in accordance with established procedures and Operations Center system requirements.
• Perform timely data entry, updating, and basic verification of operational records in relevant systems and databases.
• Maintain records related to network faults, service interruptions, restoration activities, cutovers, and Hotline services.
• Assist in consolidating and organizing historical, current, and newly generated operational data to support system implementation and ongoing data management.
• Conduct routine data checks and coordinate with relevant teams to clarify or update missing, inconsistent, or duplicate information.
• Maintain proper electronic and/or physical filing of operational documents and prepare basic data summaries, lists, and reports as required.
• Provide documentation and administrative support to the Operations Center and perform other reasonable and relevant duties related to documentation and data administration as assigned by the supervisor.

Skills

Data entry

Documentation management

Communication skills

Team coordination

Education

Bachelor’s degree or above in Documentation Management or related field

Proficient in Microsoft Office (Excel, Word)

Tools

CAD

Corel Draw

Google Earth

Job description

Philippines Fiber Optic Cable Network Ltd., Inc. (PFOCN) is seeking a detail-oriented documentation and data administrator to support Operations Center activities in Manila. The role focuses on collecting, organizing and maintaining operational information, ensuring accurate data entry, and keeping records up to date.

Responsibilities include data checks, filing, and generating basic reports, with collaboration across teams to resolve data issues and support system implementation.