Operations Data Admin

Payreto Services Inc.; Makati; Hybrid; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Hybrid work setup

Day 1 HMO

Life Insurance

Competitive salary

Equipment provided

Professional development

Job summary

Payreto Services Inc. in Makati is seeking an Administrative Operations Assistant to work with executives on process improvements, reporting needs, and contract management. You will liaise with Accounting, Human Resources, and IT to document workflows and develop end-user documentation.

You will generate dashboards, support capacity planning, and monitor KPIs to ensure timely outputs and compliance. Strong data analysis, Excel/Sheets skills, and discretion are essential.

Qualifications

• Bachelor's degree or higher in Finance, Accountancy, Business Analytics, Information Management, or related field.
• Experience supporting executive-level functions including scheduling, minutes, data analysis, and operational communications.
• Experience consolidating data from multiple departments into insights and developing executive dashboards.
• Workflow automation experience identifying repetitive tasks and implementing automated solutions.
• Proficient in Microsoft Office and Google Workspace suite.
• Excellent written and verbal communication skills.
• Strong time management and multitasking.
• Discretion and confidentiality in handling sensitive matters.
• Demonstrates emotional intelligence and adaptability.

Responsibilities

• Maintains and updates the Client database and reports.
• Manages Client contracts; maintains records, files, and documents, tracks status and compliance.
• Acts as a point of contact for contract management of all client contracts.
• Mediates client handover between Service Delivery and Sales.
• Acts as main contact for Client billing and collections.
• Serves as main contact for Finance, Legal, Sales and Product Management.
• Prepares Service Delivery presentations by analyzing data and developing materials.
• Assists in Service Delivery capacity planning.
• Monitors workflow of internal processes within Service Delivery.
• Monitors KPIs as assigned by Management and ensures outputs meet standards.
• Supports standardization of documents and procedures.
• Assists in implementation of Payreto or client projects.
• Provides updates to department heads/managers.
• Accomplishes other tasks as assigned by supervisor/manager.

Skills

Executive support

Data analysis

Process improvement

Dashboard reporting

Data consolidation

Communication skills

Time management

Discretion

Emotional intelligence

Education

Bachelor's degree in Finance, Accountancy, Business Analytics, Information Management, or related field

Tools

Zapier

Make

Power Automate

Microsoft Office

Google Workspace

Job description

WHAT WE OFFER

• Competitive Salary Packages
• Professional Development Opportunities
• Hybrid Work Setup
• Equipment Provided
• Day 1 HMO
• Life Insurance

POSITION OVERVIEW

This position works with company executives regarding duties such as process improvement opportunities, companies’ performance status, and new or enhanced reporting needs. The assistant uses this knowledge to develop and recommend appropriate procedures based on company needs and priorities. This role acts as a liaison for departments such as Accounting, Human Resources, and Information Technology for the Operations team and is also responsible for generating high-level and detailed documentation, including contract management, process flow charts, and end-user documentation. This role must understand both the overall business objectives and the day-to-day business processes and design options to meet these needs.

WHAT WOULD YOU DO?

• Maintains and updates the Client database and reports.
• Manages Client contracts. Prepares, organizes, and maintains contract records, files, and documents, and tracks contract status and compliance.
• Acts as a point of contact in terms of contract management of all existing and active client contracts
• Mediates the Client handover between Service Delivery and Sales.
• Acts as a main contact for Client billing and collections.
• Acts as a main point of contact for all Departments: Finance, Legal, Sales and Product Management.
• Prepares Service Delivery presentations by analyzing, compiling data, and developing presentation materials.
• Assists in Service Delivery capacity planning
• Monitors and ensures that the workflow of internal work processes involving Service Delivery is done accordingly.
• Responsible for monitoring the team's KPIs as assigned by the Management
• Responsible for ensuring Payreto’s 100% compliance in delivering outputs to Clients.
• Assists in standardizing documents and procedures.
• Assists in the implementation of Payreto or Client projects.

Additional Duties:

• Provides updates to department heads/managers
• Accomplishes other tasks as may be assigned by the immediate supervisor/manager

WHAT SHOULD YOU HAVE?

• Bachelor’s degree in Finance, Accountancy, Business Analytics, Information Management, or any related field
• At least 3 years of experience in an administrative role, ideally supporting executive-level functions, including scheduling, preparing meeting minutes, performing data analysis and managing operational communications.
• Experience in consolidating raw data from various departments into clear, actionable insights, as well as developing executive dashboards and briefing materials.
• Workflow automation experience involving the identification of repetitive manual tasks (such as data entry, meeting scheduling, and expense tracking) and the implementation of automated solutions using tools like Zapier, Make, or Power Automate.
• Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Drive) is required.
• Strong written and verbal communication skills.
• Excellent time management and multitasking skills.
• Strong attention to detail, with excellent problem-solving skills and the ability to adapt to changing priorities.
• Demonstrates discretion, maintains confidentiality, and applies emotional intelligence when handling sensitive matters.