Operations Data Admin

Payreto; Makati; Hybride; PHP 670 000 - 1 004 000; Plein temps

Avantages offerts par ce poste

Hybrid Work Setup

Day 1 HMO

Life Insurance

Equipment Provided

Competitive Salary Packages

Professional Development Opportunities

Résumé du poste

Payreto invites an experienced Operations Assistant who will work closely with company executives to identify process improvements, monitor performance, and design reporting needs. You will liaise with Accounting, HR, and IT to align processes with business goals and deliver high-level documentation including contracts and flow charts.

You will manage client contracts, prep presentations, and assist in capacity planning.

Qualifications

• Bachelor’s degree required or related field.
• At least 3 years in an administrative role supporting executives.
• Experience consolidating data from multiple departments into insights.
• Automation experience with tools like Zapier, Make, or Power Automate.
• Proficiency with MS Office and Google Workspace.

Responsabilités

• Maintain and update the Client database and reports.
• Manage client contracts and track status/compliance.
• Serve as contract management point of contact for active client contracts.
• Mediates client handover between Service Delivery and Sales.
• Act as primary contact for client billing and collections.
• Coordinate with Finance, Legal, Sales and Product Management departments.
• Prepare Service Delivery presentations by analyzing data and creating materials.
• Assist in Service Delivery capacity planning and workflow monitoring.
• Monitor team KPIs and ensure compliance in delivering outputs.
• Support standardization of documents and procedures.
• Support implementation of Payreto or client projects.

Connaissances

Executive support

Data analysis

Contract management

Documentation

Stakeholder communication

Multitasking

Discretion & confidentiality

Formation

Bachelor’s degree in Finance/Accountancy/Business Analytics/Information Management

Outils

Zapier

Make

Power Automate

Microsoft Office

Google Workspace

Description du poste

WHAT WE OFFER

• Competitive Salary Packages
• Professional Development Opportunities
• Hybrid Work Setup
• Equipment Provided
• Day 1 HMO
• Life Insurance

POSITION OVERVIEW

This position works with company executives regarding duties such as process improvement opportunities, companies’ performance status, and new or enhanced reporting needs. The assistant uses this knowledge to develop and recommend appropriate procedures based on company needs and priorities. This role acts as a liaison for departments such as Accounting, Human Resources, and Information Technology for the Operations team and is also responsible for generating high-level and detailed documentation, including contract management, process flow charts, and end-user documentation. This role must understand both the overall business objectives and the day-to-day business processes and design options to meet these needs.

WHAT WOULD YOU DO?

• Maintains and updates the Client database and reports.
• Manages Client contracts. Prepares, organizes, and maintains contract records, files, and documents, and tracks contract status and compliance.
• Acts as a point of contact in terms of contract management of all existing and active client contracts
• Mediates the Client handover between Service Delivery and Sales.
• Acts as a main contact for Client billing and collections.
• Acts as a main point of contact for all Departments: Finance, Legal, Sales and Product Management.
• Prepares Service Delivery presentations by analyzing, compiling data, and developing presentation materials.
• Assists in Service Delivery capacity planning
• Monitors and ensures that the workflow of internal work processes involving Service Delivery is done accordingly.
• Responsible for monitoring the team’s KPIs as assigned by the Management
• Responsible for ensuring Payreto’s 100% compliance in delivering outputs to Clients.
• Assists in standardizing documents and procedures.
• Assists in the implementation of Payreto or Client projects.
  Additional Duties:
• Provides updates to department heads/managers
• Accomplishes other tasks as may be assigned by the immediate supervisor/manager

WHAT SHOULD YOU HAVE?

• Bachelor’s degree in Finance, Accountancy, Business Analytics, Information Management, or any related field
• At least 3 years of experience in an administrative role, ideally supporting executive-level functions, including scheduling, preparing meeting minutes, performing data analysis and managing operational communications.
• Experience in consolidating raw data from various departments into clear, actionable insights, as well as developing executive dashboards and briefing materials.
• Workflow automation experience involving the identification of repetitive manual tasks (such as data entry, meeting scheduling, and expense tracking) and the implementation of automated solutions using tools like Zapier, Make, or Power Automate.
• Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Drive) is required.
• Strong written and verbal communication skills.
• Excellent time management and multitasking skills.
• Strong attention to detail, with excellent problem-solving skills and the ability to adapt to changing priorities.
• Demonstrates discretion, maintains confidentiality, and applies emotional intelligence when handling sensitive matters.