Operations Coordinator: Client Liaison & Field Support

UpSkill MNL, Inc.; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

UpSkill MNL, Inc. in the Philippines seeks a capable Coordinator to support administrative and client-facing activities across the Illigan area cluster. You will prepare reports, coordinate with clients and retail outlets, train front-liners, and help monitor KPIs while using MS Office and virtual meeting tools.

The role requires a college degree, experience in retail/promotions coordination, and strong communication skills to maintain professional relationships with principals and stakeholders.

Qualifications

• College graduate of any course
• Has experience being a Coordinator in any of these: Retail/Merchandising/Promotions
• Able to use a laptop and MS Office for report creation
• Able to use Zoom/GMeet or Teams for virtual meetings

Responsibilities

• Ensure timely submission of administrative and commercial reports to the Operations Supervisor.
• Timely compliance with company and client directives (principal-initiated projects).
• Promote the clients products or services in a professional but customer-friendly Manner
• Train all front-liners in client product knowledge and product promotion skills
• Compliance to agreed client KPIs
• Consolidate and present team performance to company stakeholders, client representatives and to the whole team
• Regularly attends company, client, and retail outlet-initiated meetings
• Establish outstanding relationships with the principal and the retail outlets
• Align with the Operations Supervisor in developing the monthly Coverage Plan with respect to the objective of the team and the priorities of the client
• Monitor and safeguard all the equipment issued to all company personnel, client representatives, and retail outlets.

Skills

Pro-active

Good communication skills

People handling experience

MS Office / Google Suite

Education

College graduate of any course

Tools

MS Office

Google Suite

Zoom

Google Meet

Teams

Job description

UpSkill MNL, Inc. in the Philippines seeks a capable Coordinator to support administrative and client-facing activities across the Illigan area cluster. You will prepare reports, coordinate with clients and retail outlets, train front-liners, and help monitor KPIs while using MS Office and virtual meeting tools.

The role requires a college degree, experience in retail/promotions coordination, and strong communication skills to maintain professional relationships with principals and stakeholders.