Client Operations Coordinator

UpSkill MNL, Inc.; Surigao City; On-site; PHP 167,000 - 279,000; Full time

Job summary

UpSkill MNL, Inc. is seeking a capable Coordinator to support administrative and promotional activities within the Caraga cluster. You will prepare reports, coordinate with clients, train frontline staff in product knowledge, and ensure KPI compliance.

The role involves regular meetings, relationship-building with principals and retail outlets, and handling equipment oversight, with a focus on timely, professional execution of directives.

Qualifications

• College graduate of any course.
• Experience as a Coordinator in Retail/Merchandising/Promotions.
• Proficient with laptop and MS Office for reports.
• Experience using Zoom, Google Meet, or Teams for virtual meetings.

Responsibilities

• Ensure timely submission of admin and commercial reports to the Operations Supervisor.
• Comply with company and client directives on principal-initiated projects.
• Promote clients' products or services in a professional but customer-friendly manner.
• Train front-liners in client product knowledge and promotion skills.
• Meet client KPIs and expectations with the team.
• Consolidate and present team performance to stakeholders and client reps.
• Attend company, client, and retail outlet meetings.
• Establish strong relationships with principals and retail outlets.
• Align with Operations Supervisor to develop monthly Coverage Plan.
• Monitor and safeguard equipment issued to personnel and outlets.

Skills

Pro-active

Good communication

People handling

MS Office / Google Suite

Education

College degree

Tools

MS Office

Google Suite

Zoom/Meet/Teams

Job description

UpSkill MNL, Inc. is seeking a capable Coordinator to support administrative and promotional activities within the Caraga cluster. You will prepare reports, coordinate with clients, train frontline staff in product knowledge, and ensure KPI compliance.

The role involves regular meetings, relationship-building with principals and retail outlets, and handling equipment oversight, with a focus on timely, professional execution of directives.