Operations Coordinator

2GO Group; North Cotabato; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Incentives

Travel perks

Health and wellness programs

Paid time off

Job summary

2GO Group is seeking a logistics professional to manage shipping and delivery operations focusing on UPS services and corporate accounts. You will ensure timely, accurate, and compliant transportation of goods while maintaining strong client relationships and coordinating with internal teams.

The role emphasizes monitoring KPIs, incident reporting for shipment discrepancies, and safeguarding cargo through proper staging and documentation.

Qualifications

• Bachelor's Degree or equivalent recent graduate from a four-year course.
• Experience in cash handling functions is a plus.

Responsibilities

• Manage shipping and delivery operations with focus on UPS services and corporate accounts.
• Ensure timely, accurate, and compliant transportation of goods.
• Maintain strong client relationships and prepare incident reports for shipment discrepancies.
• Drive performance to meet operational KPIs.
• Coordinate daily UPS shipments, pickups, and tracking.
• Encode outgoing UPS shipments in the system and ensure proper documentation.

Skills

Attention to Details

Problem Solving

Inventory Management

Excel

PowerPoint

Microsoft Word

Education

Bachelor's Degree

Graduate of any four-year course

Tools

Excel

PowerPoint

Microsoft Word

Job description

1 - 2 Years

Job Description

Here’s the difference you’ll make

You are to manage the shipping and delivery operations witha focus on UPS services and corporate account logistics. Your role is to ensuretimely, accurate, and compliant transportation of goods, maintains strongclient relationships, prepares incident reports for shipment discrepancies, anddrives performance to meet operational KPIs at all times.

What you’ll do

• a.Abilityto clearly understand and explain the 2GO business cycle/process flows,existing policies and procedures.
• b.Abilityto understand credit and collection 2Ps, including Customer specialarrangements and MOP.
• c.Acceptsand releases UPS transactions from/to clients at warehouse.
• d.Collaboratewith internal departments (sales, customer service, warehouse) to alignlogistics with business goals.
• e."Communicatesto unit leader and to concerned personnel cargo discrepancies during arrival and last mile deliveries."
• f.Coordinate daily UPS shipments, pickups, andtracking.
• g.Encodeoutgoing UPS shipment in the system.
• h.Ensurecompliance with UPS shipping protocols and documentation.
• i.Ensure proper staging of cargoes based on originand arrival date.
• j.Ensure that cargo is release to the correctconsignee and avoid partial releasing.
• k.Ensuresthat freight collect transactions has been paid by client, seek officialreceipt if not indicated in the airwaybill prior release.
• l.Evaluate cargo prior acceptance based onstandard operating procedure.
• m.Maintainaccurate records of shipments, returns, and delivery confirmations.
• n.Measure'scargo accepted from customer by length, weight and height.
• o.Monitorservice levels and resolve delivery issues with UPS representatives.
• p.Securesthe cargoes on the pallets against losses, damages, pilferage, wettage, andexcessive heat.
• q.Serveas the primary logistics contact for corporate clients.
• r.Trackand manage inventory movements across warehouses and distribution centers.
• s.Allother duties and responsibilities that may be assigned from time to time.

You’ll thrive in this role if you

Educational Background

• Bachelor's Degree
• Graduate of any four-year course

Professional Experience

• 1 to2 yrs experience in Cash Handling Functions

Competencies, Skills, Knowledge and Abilities

• Attention to Details
• Problem Solving skills / critical thinking
• Inventory Management
• Excel,PowerPoint,and Microsoft Word Literate

What’s In It For You at 2GO?

Own work that matters. You are trusted to deliversafe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported. You work in a team-firstenvironment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized forraising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond.Receive and enjoy competitive compensation, performance bonuses, incentives,travel perks, Day 1 access to health and wellness programs and paid time offdesigned to support your well-being.

Job Snapshot

Updated Date

10-Nov-2026

Job ID

Job_403

Department

Ground Operations - Pickup and Delivery