Operations Coordinator

iQor; Davao del Sur; On-site; PHP 180,000 - 240,000; Full time

Job summary

iQor in the Philippines is seeking a data-oriented administrative support role focused on marketing contributions. You will handle safety data sheets for medical devices, maintain supplier records, and support record accuracy.

The role involves invoicing preparations, LMS maintenance, and independent work with minimal oversight. Prior BPO exposure is a plus, and proficiency in Salesforce and Excel will help you succeed.

Qualifications

• Bachelor degree in science-related field.
• Detail-oriented and highly organized.
• BPO experience is an advantage.
• Proficient with Excel; comfortable with large data sets.

Responsibilities

• Managing safety data sheets for medical devices.
• Updating records and maintaining accuracy of contact databases for 200+ suppliers.
• Handling product inquiries and guiding callers to the right sources.
• Invoicing – preparing for services.
• Maintaining learning management system.

Skills

Attention to detail

Highly organized

Independent worker

Education

Bachelor of Science related field

Tools

Salesforce

Outlook

Excel

SharePoint

Job description

This role will not be responsible for creating campaigns and is viewed as administrative in relation to marketing for the account.

Responsibilities:

• Managing safety data sheets medical devices
• Updating records and managing accuracy of various contact databases for 200+ suppliers
• Checking status, changing records, making sure records are accurate, product inquiries on dental products, guiding callers to the right sources, ability to locate information helping to answer questions
• Invoicing – preparing for services
• Maintain learning management system

Tools:

• Salesforce is the CRM
• Focus – Australian version of Microsoft software
• Outlook for emails

Qualifications:

• At least college level of any Bachelor of Science related field
• Attention to detail, precision, highly organized
• BPO experience is an advantage
• Background in dental healthcare account (for relatable experience) not required
• Excel proficiency – will work with a lot of excel sheets / SharePoint workflows
• Ability to work independently (need less oversight)