Operations Change & Process Coordinator

OSBIndia Private Ltd.; Hinoba-an; On-site; PHP 300,000 - 600,000; Full time

Job summary

OSBIndia Private Ltd. seeks a capable Operations Analyst to support governance and process changes within the financial services framework. The role emphasizes data-driven analysis, cross-functional coordination, and documentation of procedures.

You will assist with RAID logs, KPI reporting, and compliance activities while liaising with stakeholders to ensure timely delivery of business change initiatives.

Qualifications

• Experience with governance and process change in financial services.
• Ability to document procedures and maintain RAID logs.
• Knowledge of data protection and regulatory reporting is desirable.

Responsibilities

• Support governance to enable non-system process changes.
• Coordinate requirements and facilitate meetings to achieve objectives.
• Plan business readiness criteria before implementing changes.

Skills

Data analysis

Stakeholder management

Verbal & written communication

Facilitation

Time management

Problem solving

Education

GCSE/GCE maths and English

PRINCE2/Lean/Six Sigma certs (desirable)

Tools

Microsoft Word

Microsoft Excel

Visio

PowerPoint

Job description

OSBIndia Private Ltd. seeks a capable Operations Analyst to support governance and process changes within the financial services framework. The role emphasizes data-driven analysis, cross-functional coordination, and documentation of procedures.

You will assist with RAID logs, KPI reporting, and compliance activities while liaising with stakeholders to ensure timely delivery of business change initiatives.