Operations And Dispatch Specialist

Fresh Prints; Philippines; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Career growth

Collaborative environment

Dynamic workplace

Job summary

Fresh Prints is seeking an Operations and Dispatch Specialist in the Philippines to join its growing logistics team. You will manage shipping quotes, coordinate carrier pickups, and provide real-time dispatch support to ensure timely deliveries.

The role requires a detail-oriented, highly organized approach and comfort working in a fast-paced environment. The ideal candidate will coordinate with carriers, clients, and internal teams, audit invoices, and track shipments.

Qualifications

• 1–3 years in shipping, logistics, or transportation coordination.
• Strong organizational skills to manage multiple requests.
• Excellent communication with carriers and clients.
• Familiarity with invoice auditing and basic reconciliation processes.
• Proficiency in spreadsheets (Google Sheets, Microsoft Excel) for tracking and reporting.
• Ability to work independently in a fast-paced, high-volume environment.
• Flexibility to align with US West Coast business hours.

Responsibilities

• Request, compare, and manage shipping quotes to secure cost-effective carrier options.
• Schedule and reschedule pick-up services with carriers to meet client timelines.
• Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.
• Create and maintain a process-driven, detail-oriented approach to problem-solving and operations.
• Demonstrate agile thinking and the ability to quickly adapt to changing situations, tools, or priorities.
• Coordinate with carriers on shipment status, updates, and any changes to schedules.
• Audit shipping invoices and perform basic reconciliations to ensure billing accuracy.
• Track and document shipping activities to maintain operational visibility.
• Identify and resolve shipping-related issues quickly and effectively.
• Support continuous process improvements within shipping and dispatch functions.

Skills

Organizational skills

Communication

Spreadsheet proficiency

Independent worker

Adaptability

Time management

Tools

Google Sheets

Microsoft Excel

Job description

Operations and Dispatch Specialist

Company : Fresh Prints Job Type : Full Time Philippines

Job Description - Operations and Dispatch Specialist

About the Client (Parsel)

Parsel is a logistics and operations platform designed to simplify and optimize supply chain processes. By leveraging advanced technology and customer-centric solutions, Parsel streamlines order management, enhances customer service, and ensures efficient delivery operations. Their commitment to operational excellence drives innovation in the logistics sector, providing clients with seamless and reliable services.

Role Overview

Parsel is looking for a highly organized and proactive Operations and Dispatch Specialist to join the team on a full-time, permanent basis. In this role, you will play a critical part in managing shipping operations, from securing carrier quotes to providing real-time dispatch support. The ideal candidate is detail-oriented, excels at coordination, and is comfortable working in a fast-paced logistics environment.

Key Responsibilities

• Request, compare, and manage shipping quotes to secure cost-effective and reliable carrier options.
• Schedule and reschedule pick-up services with carriers to meet client timelines.
• Provide real-time dispatch assistance, ensuring smooth communication between carriers, clients, and internal teams.
• Create and maintain a process-driven, detail-oriented approach to problem-solving and operations
• Demonstrate agile thinking and the ability to quickly adapt to changing situations, tools, or priorities
• Coordinate with carriers on shipment status, updates, and any changes to schedules.
• Audit shipping invoices and perform basic reconciliations to ensure billing accuracy.
• Track and document shipping activities to maintain operational visibility.
• Identify and resolve shipping-related issues quickly and effectively.
• Support continuous process improvements within shipping and dispatch functions.

Qualifications

• 1–3 years of experience in shipping, logistics, or transportation coordination.
• Strong organizational skills with the ability to manage multiple requests simultaneously.
• Excellent communication and interpersonal skills to liaise effectively with carriers and clients.
• Familiarity with invoice auditing and basic reconciliation processes.
• Proficiency in using spreadsheets (Google Sheets, Microsoft Excel) for tracking and reporting.
• Ability to work independently and thrive in a fast-paced, high-volume environment.
• Flexibility to align with US West Coast business hours.

Compensation and Benefits

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• Collaborative and dynamic work environment.