Operations & Administration Coordinator

The CodeBox Inc.; Cebu City; On-site; PHP 223,000 - 391,000; Full time

Job summary

The CodeBox Inc. is seeking an Operations Coordinator to support the creator program in Cebu City.

You will maintain the creator master database, verify onboarding documents, track performance across social media platforms, and keep detailed records of approvals and follow-ups. Responsibilities include coordinating schedules, trainings, meetings, and deadlines; managing forms, templates and reports; producing daily/weekly recruitment and activation reports; and guiding creator concerns with

Qualifications

• Experience in operations coordination, administration, project coordination, recruitment administration or customer support is preferred.
• Strong organization, spreadsheet, documentation and follow-up skills.
• High attention to detail and ability to work with deadlines.
• Comfortable learning platform application processes and CRM workflows.
• Professional written and verbal communication.
• Able to handle confidential personal, contract and payout-related records.

Responsibilities

• Maintain the creator master database and ensure records are accurate, complete and current.
• Check onboarding documents and identify missing information before platform submission.
• Prepare, organize and track performance on different approved social media platforms.
• Maintain application status, approval dates, rejection reasons and required follow-up actions.
• Coordinate creator schedules, orientations, training, meetings and first-stream deadlines.
• Maintain company forms, agreements, templates, reports and organized evidence folders.
• Prepare daily and weekly recruitment, onboarding, activation and active-creator reports.
• Monitor overdue candidate follow-ups and alert the responsible Talent Specialist.
• Coordinate creator concerns requiring management, platform, finance or technical support.
• Maintain office administrative records, meeting schedules and approved purchasing logs.

Skills

Organization

Follow-up

Documentation

Attention to detail

Communication

Tools

CRM platforms

Job description

Job responsibilities:

• Maintain the creator master database and ensure records are accurate, complete and current.




• Check onboarding documents and identify missing information before platform submission.




• Prepare, organize and track performance on different approved social media platforms.




• Maintain application status, approval dates, rejection reasons and required follow-up actions.




• Coordinate creator schedules, orientations, training, meetings and first-stream deadlines.




• Maintain company forms, agreements, templates, reports and organized evidence folders.




• Prepare daily and weekly recruitment, onboarding, activation and active-creator reports.




• Monitor overdue candidate follow-ups and alert the responsible Talent Specialist.




• Coordinate creator concerns requiring management, platform, finance or technical support.




• Maintain office administrative records, meeting schedules and approved purchasing logs.

Required and preferred qualifications

• Experience in operations coordination, administration, project coordination, recruitment administration or customer support is preferred.




• Strong organization, spreadsheet, documentation and follow-up skills.




• High attention to detail and ability to work with deadlines.




• Comfortable learning platform application processes and CRM workflows.




• Professional written and verbal communication.




• Able to handle confidential personal, contract and payout-related records.