Operational Fraud Risk Analyst

Probe CX; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Probe CX in the Philippines is seeking a Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity. This role handles internal risk, not customer KYC or AML, and requires analyzing employee data, conducting audits, and reporting findings to strengthen controls.

Based on a dayshift schedule, you will work onsite at Global One, Eastwood, Quezon City, collaborating with cross-functional teams to drive preventive actions and training initiatives.

Qualifications

• 2+ years in fraud, risk, audit, compliance, QA, or related field.
• Experience as QA, Trainer, SME, Audit/Compliance Analyst is a plus.
• Strong analytical, investigative, problem-solving, and data skills.

Responsibilities

• Analyze employee performance and operational data to identify potential fraud and anomalies.
• Conduct regular audits and root-cause analyses of risks.
• Correlate KPIs with data to detect integrity issues.
• Prepare fraud and risk reports and maintain investigation trackers.
• Recommend action plans to prevent fraudulent activities.
• Conduct security, compliance, and process audits, including floor walks.
• Assist in fraud awareness and data privacy training.
• Support investigations and whistleblower cases.
• Maintain confidentiality of investigations and whistleblower data.
• Collaborate with cross-functional teams on fraud prevention initiatives.

Skills

Fraud risk

Analytical skills

Investigative skills

Stakeholder management

Data analysis

Job description

Probe CX in the Philippines is seeking a Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity. This role handles internal risk, not customer KYC or AML, and requires analyzing employee data, conducting audits, and reporting findings to strengthen controls.

Based on a dayshift schedule, you will work onsite at Global One, Eastwood, Quezon City, collaborating with cross-functional teams to drive preventive actions and training initiatives.