Fraud Risk Analyst

Probe CX; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Probe CX in the Philippines is seeking a Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity. This role handles internal risk, not customer KYC or AML, and requires analyzing employee data, conducting audits, and reporting findings to strengthen controls.

Based on a dayshift schedule, you will work onsite at Global One, Eastwood, Quezon City, collaborating with cross-functional teams to drive preventive actions and training initiatives.

Qualifications

• 2+ years in fraud, risk, audit, compliance, QA, or related field.
• Experience as QA, Trainer, SME, Audit/Compliance Analyst is a plus.
• Strong analytical, investigative, problem-solving, and data skills.

Responsibilities

• Analyze employee performance and operational data to identify potential fraud and anomalies.
• Conduct regular audits and root-cause analyses of risks.
• Correlate KPIs with data to detect integrity issues.
• Prepare fraud and risk reports and maintain investigation trackers.
• Recommend action plans to prevent fraudulent activities.
• Conduct security, compliance, and process audits, including floor walks.
• Assist in fraud awareness and data privacy training.
• Support investigations and whistleblower cases.
• Maintain confidentiality of investigations and whistleblower data.
• Collaborate with cross-functional teams on fraud prevention initiatives.

Skills

Fraud risk

Analytical skills

Investigative skills

Stakeholder management

Data analysis

Job description

Work Arrangement: Onsite

Schedule: Dayshift

About the Role

We are looking for a Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity.

This is not a customer-facing financial fraud, KYC, AML, or transaction-monitoring role. Instead, you will analyze operational and employee performance data, identify suspicious patterns or process manipulation, investigate potential risks, and help strengthen fraud controls through data-driven recommendations.

Key Responsibilities

• Analyze employee performance and operational data to identify potential fraud, manipulation, discrepancies, and unusual patterns.
• Conduct regular audits and investigations, including root cause analysis of identified risks.
• Correlate performance KPIs with available data and employee behaviors to identify potential integrity issues.
• Prepare fraud and risk reports and maintain accurate investigation trackers and databases.
• Recommend action plans and process improvements to prevent or minimize fraudulent activities.
• Conduct security, compliance, and process audits, including random floor walks.
• Assist in delivering Fraud Awareness, Social Engineering, and Data Privacy training.
• Support fraud investigations and administrative hearings when required.
• Maintain strict confidentiality when handling investigations and whistleblower cases.
• Collaborate with cross-functional teams on fraud prevention and risk management initiatives.

Qualifications

• At least 2 years of experience in fraud, risk, audit, compliance, QA, or a related field.
• Experience as a Quality Analyst, Trainer, SME, Audit/Compliance Analyst, or similar operational role is an advantage.
• Strong analytical, investigative, and problem-solving skills.
• Comfortable working with performance data, reports, and audit findings.
• Strong attention to detail and ability to handle sensitive information confidentially.
• Good communication and stakeholder management skills.
• Willing to work onsite in Global One, Eastwood, Quezon City.
• Amenable to a dayshift schedule.

This role focuses on operational and employee-related fraud risk—not customer KYC, AML, credit, or financial transaction monitoring.

If you're an analytical professional who enjoys investigating data, identifying patterns, uncovering process gaps, and using insights to prevent operational risk, we'd love to hear from you.