Operational Excellence Project Manager (QA & Automation)

MONEE (CREDIT) FINANCE PHILIPPINES, INC.

Eastern Manila District

On-site

PHP 600,000 - 1,200,000

Full time

7 days ago

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Job summary

MONEE (CREDIT) FINANCE PHILIPPINES, INC. is seeking an adaptable Project Manager specializing in Quality Assurance & Process Excellence to drive cross-functional improvements across KYC, FinOps, Fraud, AML, and Customer Service.

You will lead QA initiatives, define standards, and guide transformation initiatives. You will partner with Operations, Product, Tech, Data and Compliance to implement SOPs, automation, dashboards, and AI-enabled solutions, translating challenges into scalable workflows

Qualifications

Bachelor’s degree in a relevant field.
1–2 years in quality assurance, operations, process improvement, or project management.
Open to fresh graduates.

Responsibilities

Design and enhance QA frameworks, criteria, sampling, and reporting standards.
Analyze QA results and metrics to identify errors and gaps.
Partner with Operations to establish QA standards and translate findings into improvements.
Identify and implement automation, dashboards, and AI-enabled solutions.
Lead scoping, testing, rollout, and adoption of process initiatives with cross-functional teams.
Translate business challenges into workplans, timelines, and measurable metrics.
Oversee implementation and stabilization of new processes and tools.
Ensure QA and automation comply with policies and risk controls.