Operational Excellence & Process Improvement Specialist

Accenture; Muntinlupa; On-site; PHP 600,000 - 980,000; Full time

Job summary

Accenture in Philippines is seeking a Business Transformation Specialist to support process improvement initiatives and quality governance. The role focuses on coaching teams, developing standardized processes, and tracking KPIs in a return-to-office environment.

The candidate should bring belt-level certification or related experience, strong communication, and willingness to lead internal/external projects across multiple industries, including automotive, with ASEAN/India exposure.

Qualifications

• Willing to consider Yellow Belt trained/certified and VSM exposure in process improvement.
• Open to lower color belts for local placements and to candidates from diverse industries.
• Experience in client-facing projects or internal project leadership is valued.
• Strong communication skills and ability to articulate process concepts clearly.

Responsibilities

• Facilitate process improvement and assist business owners in improving process performance.
• Build and deliver Operational/Delivery Excellence training; coach on business excellence principles.
• Assist in creating, monitoring, and analyzing standardized processes.
• Support formal management reviews of KPI/operating results and train teams on measurement.
• Provide input to KPI reports and review meetings on a weekly/monthly cadence.
• Facilitate cross-functional Process Improvement Initiatives and root cause analysis.
• Implement strategic quality direction into operational guidelines and practices.
• Develop assets to track success stories and lessons learned from delivery experiences.
• Communicate salient quality issues and business opportunities to management.

Skills

Yellow Belt

VSM

Process improvement

Client communication

Six Sigma

Education

Undergraduate candidate

Job description

Accenture in Philippines is seeking a Business Transformation Specialist to support process improvement initiatives and quality governance. The role focuses on coaching teams, developing standardized processes, and tracking KPIs in a return-to-office environment.

The candidate should bring belt-level certification or related experience, strong communication, and willingness to lead internal/external projects across multiple industries, including automotive, with ASEAN/India exposure.