DE033429-Business Transformation Specialist

Accenture; Muntinlupa; On-site; PHP 600,000 - 980,000; Full time

Job summary

Accenture in Philippines is seeking a Business Transformation Specialist to support process improvement initiatives and quality governance. The role focuses on coaching teams, developing standardized processes, and tracking KPIs in a return-to-office environment.

The candidate should bring belt-level certification or related experience, strong communication, and willingness to lead internal/external projects across multiple industries, including automotive, with ASEAN/India exposure.

Qualifications

• Willing to consider Yellow Belt trained/certified and VSM exposure in process improvement.
• Open to lower color belts for local placements and to candidates from diverse industries.
• Experience in client-facing projects or internal project leadership is valued.
• Strong communication skills and ability to articulate process concepts clearly.

Responsibilities

• Facilitate process improvement and assist business owners in improving process performance.
• Build and deliver Operational/Delivery Excellence training; coach on business excellence principles.
• Assist in creating, monitoring, and analyzing standardized processes.
• Support formal management reviews of KPI/operating results and train teams on measurement.
• Provide input to KPI reports and review meetings on a weekly/monthly cadence.
• Facilitate cross-functional Process Improvement Initiatives and root cause analysis.
• Implement strategic quality direction into operational guidelines and practices.
• Develop assets to track success stories and lessons learned from delivery experiences.
• Communicate salient quality issues and business opportunities to management.

Skills

Yellow Belt

VSM

Process improvement

Client communication

Six Sigma

Education

Undergraduate candidate

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Business Transformation Specialist

WORK SETUP: Return to Office

RESPONSIBILITIES:

• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist organization in the creation, monitoring, measurement and analysis of standardized processes
• Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities

OTHERS:

• Project Shift Schedule: Mid Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Muntinlupa, Filinvest Axis Tower 1

SKILLS AND QUALIFICATIONS:

• Willing to consider Yellow Belt trained/certified; VSM (any process improvement experience regardless of any statistical tool experience)
• Open to consider lower color belts for local
• At least 1 year of experience handling a project in a client facing role: BPO and Shared Services industry not required, open to other industries and highlighted those in Automotive
• Open to IC candidates; Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experiences in dealing and leading internal projects are acceptable.
• Open to college undergraduates
• Open to other industries
• Open to ASEAN + India candidates; with provision for P43/P44
• Can consider candidates with business transformation/business excellence/OpEx but with no six sigma certifications / six sigma trained
• Can be considered candidates with S&P background/experience with some BT experience

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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