Healthcare Account | Open to Highschool Graduates - Dayshift/Nightshift

Metacom Careers; Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Up to ₱27,000 monthly

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Job summary

Metacom Careers is hiring a Healthcare Customer Service Representative to support our healthcare account in Manila. This on-site role requires assisting customers with benefits, eligibility, and claims, while providing accurate information and timely responses.

The ideal candidate is a graduate with strong English communication and basic computer skills, ready to start with paid training and grow within a supportive team environment.

Qualifications

• Must be a high school/senior high school/college graduate.
• No prior BPO or healthcare experience required.
• Proficient in English communication.
• Able to use basic computer applications.
• Willing to work onsite in Manila.

Responsibilities

• Healthcare benefits and coverage concerns.
• Eligibility and service inquiries.
• Claims and provider concerns.
• Account updates and customer requests.
• Explaining processes and requirements.

Skills

English proficiency

Computer literacy

Education

High school/college graduate

Job description

Customer Service Representative – Healthcare Account | Up to ₱27,000 Monthly

Work Location: On-site

Interview Location: Malate, Manila

Available Sites: Makati, Pasay, Alabang, Las Piñas, and Parañaque.

What's in It for You?

• Up to ₱27,000 monthly
• Paid training
• Performance incentives
• 13th Month Pay
• Government-mandated benefits
• Career development opportunities
• Supportive team environment

Qualifications

• High School, Senior High School, or College graduate
• No BPO or healthcare experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite in Manila

Your Role as a Healthcare Customer Service Representative

You’ll help customers with:

• Healthcare benefits and coverage concerns
• Eligibility and service inquiries
• Claims and provider concerns
• Account updates and customer requests
• Explaining processes and requirements