Onsite Training & Knowledge Manager

Gratitude Philippines; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Gratitude Philippines is seeking an experienced trainer for 100% onsite work in Manila. You will manage onboarding training, structure pre-process steps, and ensure new hires follow the established learning path.

The role requires 3+ years of trainer experience (Social Media a plus) and strong written, verbal, and interpersonal communication skills. Candidates should be strategic thinkers with excellent time management, research abilities, and the capacity to multitask in a fast-paced

Qualifications

• Bachelor's degree required.
• 3+ years of trainer experience preferred, especially with social media.
• Not a job hopper.
• Must not be a present or former employee of Wipro.

Responsibilities

• Manage and govern KA and KT related activities with stakeholders.
• Structure onboarding training requirements and pre-process steps.
• Ensure new employees follow the defined learning path.
• Provide feedback and coaching to policy specialists and trainers.
• Schedule and support training sessions and forums.
• Review and calibrate training content per client requirements.
• Maintain training policy data and generate reports.

Skills

Communication skills

Time management

Research skills

Strategic thinking

Education

Bachelor's Degree

Job description

Gratitude Philippines is seeking an experienced trainer for 100% onsite work in Manila. You will manage onboarding training, structure pre-process steps, and ensure new hires follow the established learning path.

The role requires 3+ years of trainer experience (Social Media a plus) and strong written, verbal, and interpersonal communication skills. Candidates should be strategic thinkers with excellent time management, research abilities, and the capacity to multitask in a fast-paced