Onsite Telco Support & Billing Specialist

Metacom Careers; Makati; On-site; PHP 167,000 - 234,000; Full time

Job summary

Metacom Careers in Makati is seeking a Telco Account Representative for a full-time, onsite position. The role involves handling inbound calls, assisting with billing and account concerns, and explaining telecom plans, products, and services to customers.

Ideal candidates are college graduates with at least 6 months of BPO experience, strong English communication, and basic computer and typing skills. Willingness to work onsite with shifting schedules is required.

Qualifications

• College graduate with at least 6 months of BPO experience.
• Strong English communication and basic computer and typing skills.
• Willing to work onsite with shifting schedules.

Responsibilities

• Handle inbound customer calls.
• Assist with billing and account concerns.
• Explain plans, products, and services.

Skills

Strong English communication

Typing skills

Basic computer skills

Education

College degree

Job description

Metacom Careers in Makati is seeking a Telco Account Representative for a full-time, onsite position. The role involves handling inbound calls, assisting with billing and account concerns, and explaining telecom plans, products, and services to customers.

Ideal candidates are college graduates with at least 6 months of BPO experience, strong English communication, and basic computer and typing skills. Willingness to work onsite with shifting schedules is required.