Onsite Technical Support Specialist – Retail Account (QC)

STACKph; Quezon City; On-site; PHP 279,000 - 324,000; Full time

Benefits offered by this job

Salary range 25,000–29,000 PHP

Onsite processing

Career growth

Job summary

STACKph in Quezon City is seeking dedicated Technical Support Representatives for on-site work at Fairview Terraces. The role targets candidates with at least 12 months of call center experience in technical support and a passion for solving technical issues for customers.

Join a fast-paced retail account team, provide technical assistance, document interactions, and collaborate with colleagues to improve service delivery—offering career growth and a competitive salary range of PHP 25,000–29,000

Qualifications

• 12 months of call center experience in Technical Support Representative.
• Strong technical aptitude and problem-solving skills.
• Onsite work in a fast-paced environment.

Responsibilities

• Provide technical assistance and troubleshooting for customer inquiries.
• Deliver clear and effective solutions to technical problems.
• Maintain accurate documentation of customer interactions and resolutions.
• Collaborate with team members to improve service delivery and processes.
• Ensure a positive customer experience through professional communication.

Skills

Call Center Experience

Technical aptitude

Problem solving

Education

High School

Job description

STACKph in Quezon City is seeking dedicated Technical Support Representatives for on-site work at Fairview Terraces. The role targets candidates with at least 12 months of call center experience in technical support and a passion for solving technical issues for customers.

Join a fast-paced retail account team, provide technical assistance, document interactions, and collaborate with colleagues to improve service delivery—offering career growth and a competitive salary range of PHP 25,000–29,000