Onsite Seasonal Chat Support Specialist in Pasay

TTEC Customer Care Management Philippines Inc; Pasay; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in Pasay is seeking a Chat Customer Service Representative to handle customer inquiries onsite. You will assist customers quickly, offer product guidance with empathy, and help deliver an exceptional experience.

Ideal candidates have 1 year of BPO customer service experience (healthcare sector preferred), completed senior high school or two years in college, strong English, and basic computer skills. We offer growth and a supportive culture.

Qualifications

• 1 year of BPO customer service experience, preferably in healthcare.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Good English communication skills

Job description

TTEC Customer Care Management Philippines Inc in Pasay is seeking a Chat Customer Service Representative to handle customer inquiries onsite. You will assist customers quickly, offer product guidance with empathy, and help deliver an exceptional experience.

Ideal candidates have 1 year of BPO customer service experience (healthcare sector preferred), completed senior high school or two years in college, strong English, and basic computer skills. We offer growth and a supportive culture.