Healthcare Chat CSR Onsite Pasay, Growth & Benefits

TTEC Customer Care Management Philippines Inc; Pasay; On-site; PHP 268,000 - 402,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Chat Customer Service Representative to be on site in Pasay. You’ll help customers by answering inquiries, resolving issues, and guiding products with empathy to elevate their experience.

Ideal candidates have at least one year of BPO customer service experience (healthcare preferred), completed senior high school or two years in college, strong English communication, and basic computer skills.

Qualifications

• 1 year BPO customer service experience preferably in healthcare
• Completed senior high school or two years in college
• Good English communication skills
• Recognize, apply and explain product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

BPO experience

English communication

Computer skills

Healthcare knowledge

Education

Senior high school completed

Two years in college

Job description

TTEC Customer Care Management Philippines Inc is hiring a Chat Customer Service Representative to be on site in Pasay. You’ll help customers by answering inquiries, resolving issues, and guiding products with empathy to elevate their experience.

Ideal candidates have at least one year of BPO customer service experience (healthcare preferred), completed senior high school or two years in college, strong English communication, and basic computer skills.