Onsite Healthcare Chat Agent – Pasay

TTEC Customer Care Management Philippines Inc; Pasay; On-site; PHP 257,000 - 357,000; Full time

Benefits offered by this job

Healthy benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Chat Customer Service Representative to work onsite in Pasay. You will engage with customers via chat, address inquiries, and resolve issues with a customer-centric approach.

The role requires strong communication skills in English and prior BPO experience. Onsite work is required, with a supportive team environment and opportunities for professional development.

Qualifications

• 1 year BPO customer service experience preferred in healthcare
• Completed senior high school or 2 years in college
• Good English communication skills

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Good English communication

Computer experience

BPO customer service experience

Education

Senior high school diploma or some college

Job description

TTEC Customer Care Management Philippines Inc is seeking a Chat Customer Service Representative to work onsite in Pasay. You will engage with customers via chat, address inquiries, and resolve issues with a customer-centric approach.

The role requires strong communication skills in English and prior BPO experience. Onsite work is required, with a supportive team environment and opportunities for professional development.