Healthcare Support Specialist - Onsite Pasay

TTEC Customer Care Management Philippines Inc; Pasay; On-site; PHP 220,000 - 300,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is seeking an onsite Healthcare Customer Service Representative in Pasay. You will assist customers by answering inquiries, guiding product information, and resolving issues with a friendly, service-oriented approach.

Requirements include a High School Graduate (Old Curriculum) or some college, at least 6 months of customer service experience, strong communication, and basic computer skills.

Qualifications

• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience and basic digital literacy are required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product knowledge

Communication

Computer skills

Education

High School Graduate (Old Curriculum) or some college

Job description

TTEC Customer Care Management Philippines Inc is seeking an onsite Healthcare Customer Service Representative in Pasay. You will assist customers by answering inquiries, guiding product information, and resolving issues with a friendly, service-oriented approach.

Requirements include a High School Graduate (Old Curriculum) or some college, at least 6 months of customer service experience, strong communication, and basic computer skills.