Onsite Sales & Customer Service Associate

Gratitude Philippines; Davao City; On-site; PHP 223,000 - 357,000; Full time

Job summary

Gratitude Philippines is hiring Customer Service Representatives for a SALES process to join our onsite team in Davao City. This role focuses on delivering excellent customer service while promoting products and solutions to drive sales.

Applicants should be capable of handling inquiries, identifying customer needs, and achieving sales targets. We welcome both experienced BPO professionals and aspiring candidates who meet position-specific eligibility, with a readiness to work 100% onsite in the

Qualifications

• Excellent verbal communication skills.
• Customer Service & Customer Support.
• Sales & Upselling Skills.
• Customer Relationship Management.
• Problem-Solving & Active Listening.
• Product and Service Knowledge.
• Negotiation & Convincing Skills.
• Target-Oriented Approach.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Promote products and services to potential customers.
• Identify customer needs and recommend suitable solutions.
• Generate sales and achieve assigned sales targets.
• Resolve customer concerns and maintain customer satisfaction.
• Deliver a positive and professional customer experience.

Skills

Verbal communication

Customer service

Sales & upselling

CRM knowledge

Active listening

Product knowledge

Negotiation

Target orientation

Job description

Gratitude Philippines is hiring Customer Service Representatives for a SALES process to join our onsite team in Davao City. This role focuses on delivering excellent customer service while promoting products and solutions to drive sales.

Applicants should be capable of handling inquiries, identifying customer needs, and achieving sales targets. We welcome both experienced BPO professionals and aspiring candidates who meet position-specific eligibility, with a readiness to work 100% onsite in the