Onsite Operations Payment Operator (Quezon City)

BruntWork; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Maternity leave

Paternity leave

Solo Parent Leave

Women's Special Leave

Violence Against Women Leave

Holiday Pay

Overtime Pay

Night Shift Differential

Service Incentive Leave

SSS

PhilHealth

Pag-IBIG

13th Month Pay

Job summary

BruntWork is seeking a Payment Operator to join our operations team in the Philippines. This full-time, on-site role focuses on processing participant payments and maintaining precise payment records to support our neuroscience research projects.

The ideal candidate has cashier or payment processing experience, strong English and Filipino communication, and excellent attention to detail. Excel and CRM familiarity help ensure accurate, compliant workflows in a fast-paced environment.

Qualifications

• Proven experience in cashier or payment processing.
• Strong communication in English and Filipino.
• Excellent attention to detail and accuracy in transactions.

Responsibilities

• Process payments for study participants accurately and efficiently.
• Record and maintain payment transactions in the CRM system.
• Track and monitor daily payment activities to ensure accuracy and completeness.
• Prepare and report daily payment balances to the Shift Manager.
• Collaborate with the operations team to ensure smooth payment processing and compliance with procedures.

Skills

Cashier experience

Payment processing

Customer service

Attention to detail

Organizational skills

Communication (EN/PH)

Tools

Excel

CRM software

Job description

We're looking for a Payment Operator to join our growing operations team! The target start date is 7 September 2026.

In this role, you'll be responsible for processing participant payments, maintaining accurate payment records, and ensuring every transaction is handled with precision and care. If you're detail-oriented, organized, and thrive in a fast-paced, process-driven environment supporting cutting-edge neuroscience research, we'd love to hear from you.

Schedule: Full-Time, Monday - Sunday (Shifting Schedule), 5 days a week (40 work hours per week)

Location: On-site in Aurora, Cubao, Quezon City, Philippines

Responsibilities

• Process payments for study participants accurately and efficiently.
• Record and maintain payment transactions in the CRM system.
• Track and monitor daily payment activities to ensure accuracy and completeness.
• Prepare and report daily payment balances to the Shift Manager.
• Collaborate with the operations team to ensure smooth payment processing and compliance with established procedures.

Requirements

• Proven experience in a cashier, payment processing, customer service, or similar role.
• Strong interpersonal and verbal communication skills in both English and Filipino.
• Experience using Excel and CRM software.
• Exceptional attention to detail, organizational skills, and accuracy in handling transactions.
• Responsible, dependable, and committed to following processes and protocols.
• Service-oriented with the ability to work effectively in a fast-paced environment.
• Paid leaves (Maternity, Paternity, Solo Parent, Women's Special Leave, Violence Against Women Leave)
• Holiday Pay, Premium Pay, Overtime Pay, and Night Shift Differential
• Service Incentive Leave (5 days after 1 year)
• Gov’t benefits – SSS, PhilHealth, Pag-IBIG
• 13th Month Pay

Spearhead the technical foundation of advanced neuroscience research right from Quezon City. We are seeking a full-time, on-site Chief Technology Officer to scale high-impact systems with speed and precision.