Onsite Night-Shift SAP Order Processor

MicroSourcing International; Pasay; Sur place; PHP 335 000 - 580 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage day one

Performance bonuses

Group life insurance

Paid time-off with cash conversion

Résumé du poste

MicroSourcing International in Pasay City is seeking an Order Processing Specialist to operate onsite during the night shift. You will enter customer orders into SAP, verify data accuracy, balance orders by event, and support the sales and product development teams.

Ideal candidates have data-entry experience, solid Excel skills, and ERP familiarity, plus strong verbal and written communication and interpersonal abilities.

Qualifications

• Data/Order Entry experience.
• Intermediate Microsoft Office Suite Excel skills.
• Any ERP System Experience is a must.
• Strong Interpersonal Skills.
• Excellent verbal & written communication.

Responsabilités

• Responsible for answering customer inquiries via mail, in-person, and telephone in a timely manner regarding account status, product information, and price information.
• Order and payment processing, entry in the SAP computer system.
• Generate credit/adjustment memos in the computer as needed.
• Facilitate the process of returns as required.
• New product setups and quotations.
• Maintains customer profiles and enters notes into SAP.
• Follows up with customers to ensure complete customer satisfaction surveys.
• Makes adjustments to orders by crediting and re-invoicing items absent from the shelf as the order is gathered for product specific changes.
• Resolves customer problems/discrepancies in an expeditious and tactful manner in order to provide customer support.
• Attends meetings and training sessions as required.
• Ensures complete paperwork so orders are handled and processed properly.
• Completes reports and special projects in a timely manner.
• Performs other related duties as assigned.

Connaissances

Data entry

Interpersonal skills

Verbal & written communication

Outils

Excel

ERP Systems

Description du poste

MicroSourcing International in Pasay City is seeking an Order Processing Specialist to operate onsite during the night shift. You will enter customer orders into SAP, verify data accuracy, balance orders by event, and support the sales and product development teams.

Ideal candidates have data-entry experience, solid Excel skills, and ERP familiarity, plus strong verbal and written communication and interpersonal abilities.