Onsite Night-Shift Healthcare Pre-Auth Specialist (US BPO)

ISTA Solutions; Makati; On-site; PHP 279,000 - 446,000; Full time

Job summary

ISTA Solutions in Makati seeks an experienced Healthcare CSR to join our growing team on-site in Buendia. You will manage initial and pre-authorization requests and respond to provider inquiries in a fast-paced environment.

The role requires US healthcare BPO exposure, strong English communication, and night-shift availability. We offer a supportive, growth‑oriented setting with emphasis on work-life balance.

Qualifications

• Experience in healthcare BPO is preferred.
• Excellent spoken and written English.
• Ability to work night shifts.
• On-site role in Makati (Buendia).

Responsibilities

• Handle initial/pre-authorization requests.
• Respond to provider inquiries.
• Verify member benefits.

Skills

Strong English communication

US healthcare BPO exposure

Job description

ISTA Solutions in Makati seeks an experienced Healthcare CSR to join our growing team on-site in Buendia. You will manage initial and pre-authorization requests and respond to provider inquiries in a fast-paced environment.

The role requires US healthcare BPO exposure, strong English communication, and night-shift availability. We offer a supportive, growth‑oriented setting with emphasis on work-life balance.