Healthcare Pre-Auth Specialist — Night Shift & Growth

ISTA Solutions; Makati; On-site; PHP 279,000 - 446,000; Full time

Job summary

ISTA Solutions in Makati seeks an experienced Healthcare CSR to join our growing team on-site in Buendia. You will manage initial and pre-authorization requests and respond to provider inquiries in a fast-paced environment.

The role requires US healthcare BPO exposure, strong English communication, and night-shift availability. We offer a supportive, growth‑oriented setting with emphasis on work-life balance.

Qualifications

• Experience in healthcare BPO is preferred.
• Excellent spoken and written English.
• Ability to work night shifts.
• On-site role in Makati (Buendia).

Responsibilities

• Handle initial/pre-authorization requests.
• Respond to provider inquiries.
• Verify member benefits.

Skills

Strong English communication

US healthcare BPO exposure

Job description

ISTA Solutions in Makati is seeking an experienced Healthcare CSR to join our expanding team. You will handle initial/pre-authorization requests, respond to provider inquiries, and verify member benefits, working onsite in Buendia.

This role requires US healthcare BPO exposure, strong English communication, and night-shift availability. We offer a supportive, growth‑oriented environment with work-life balance.