Onsite Night-Shift Enterprise Implementation Analyst

MicroSourcing; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Above-market compensation

Job summary

MicroSourcing is seeking an Implementation Analyst to lead onboarding and implementation of enterprise customer accounts from Eastwood, Quezon City. You will configure scalable account structures across units, conduct keyword and competitive research, and integrate GA4/Adobe Analytics while coordinating with customers and internal teams.

The role requires at least 2 years in implementation or a related customer-facing position, strong English skills, and the ability to work full-time during EST

Qualifications

• Minimum 2 years of experience in implementation or a related customer-facing role.
• Strong English-language proficiency with excellent written and verbal communication.
• Experience communicating directly with customers through phone or video conference.
• Ability to explain technical and strategic concepts clearly to different audiences.
• Strong project management and organizational skills with the ability to manage multiple implementations and competing priorities.

Responsibilities

• Lead onboarding and implementation of enterprise customer accounts with accurate configuration.
• Develop scalable account structures across business units, product lines, geographic markets, and audience segments.
• Conduct keyword research, categorization, page grouping, and competitive research within the platform.
• Configure AI Search Performance tracking, including customer personas, topics, and prompts.
• Partner with customers to understand their search strategy, reporting requirements, competitive landscape, and business priorities.
• Configure, validate, and troubleshoot analytics integrations (GA4 and Adobe Analytics).
• Investigate data discrepancies and coordinate solutions with customers and internal teams.
• Maintain clear communication with customers regarding progress, requirements, risks, and next steps.
• Create implementation plans, progress trackers, and documentation to keep projects organized.
• Present research findings, account structure recommendations, and implementation strategies to customers and internal stakeholders.
• Manage multiple enterprise implementations while adhering to timelines.
• Use AI tools to support research, analysis, documentation, QA, and process improvement.
• Identify opportunities to standardize and automate implementation processes.

Skills

Project management

Analytical skills

AI tools experience

Communication skills

EST time zone readiness

Tools

Conductor platform

Google Analytics 4

Adobe Analytics

Job description

MicroSourcing is seeking an Implementation Analyst to lead onboarding and implementation of enterprise customer accounts from Eastwood, Quezon City. You will configure scalable account structures across units, conduct keyword and competitive research, and integrate GA4/Adobe Analytics while coordinating with customers and internal teams.

The role requires at least 2 years in implementation or a related customer-facing position, strong English skills, and the ability to work full-time during EST