Onsite Night-Shift Client Success Manager

Guerilla; Mabalacat; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

4-Day Work Week

HMO with One Free Dependent

15 Annual Leave Credits

13th Month Pay

Additional Leave Support

Overtime & Night Differential Pay

Birthday Gifts & Recognition

Team Activities & Wellness

Job summary

Guerilla Staffing Solutions is hiring a Client Success Manager to join its internal team onsite for the night shift in the Philippines. You will build strong client and staff relationships, coordinate account support, monitor performance, and identify opportunities to grow our business.

This role offers a salary range of PHP 30,000 to PHP 50,000 on-site with a night schedule (7PM–5AM PHT) Tuesday to Friday.

Qualifications

• 2–3 years of experience in a customer-facing role.
• Strong written and verbal communication skills.
• Ability to manage multiple accounts and priorities with minimal supervision.

Responsibilities

• Serve as the main point of contact for all assigned clients.
• Build and maintain strong client relationships through regular check-ins and proactive communication.
• Maintain regular contact with staff assigned to accounts and support day-to-day concerns.
• Act as a bridge between clients and staff, advocating for both.
• Prepare and deliver accurate end-of-month reports to clients.
• Work toward a monthly target of closing 3 new seats and identify growth opportunities.
• Keep HubSpot CRM updated and submit end-of-day reports.
• Escalate concerns to the appropriate person and follow through.

Skills

Communication

Organization

Multitasking

Team leadership

Tools

HubSpot CRM

Job description

Guerilla Staffing Solutions is hiring a Client Success Manager to join its internal team onsite for the night shift in the Philippines. You will build strong client and staff relationships, coordinate account support, monitor performance, and identify opportunities to grow our business.

This role offers a salary range of PHP 30,000 to PHP 50,000 on-site with a night schedule (7PM–5AM PHT) Tuesday to Friday.