Onsite Lab Technician - Testing & Support (Manila)

Firefly Electric and Lighting Corp.; Manila, Hinoba-an; On-site; PHP 279,000 - 424,000; Full time

Job summary

Firefly Electric and Lighting Corporation (FELCO) is seeking a Laboratory Technician in Ermita, Manila. The role will involve research, testing, and evaluation of FELCO products, ensuring accurate information and timely resolution of customer issues.

The candidate should hold a Bachelor’s degree in Engineering Technology or related fields, with at least 1 year of relevant experience, and be willing to work onsite in Ermita, Manila.

Qualifications

• Bachelor’s degree in Engineering Technology or other relevant courses.
• Minimum of one year of experience in a similar role.

Responsibilities

• Providing accurate, valid, and complete information by using the right methods and tools.
• Handling customer complaints, provide appropriate solutions and alternatives within set timeframes, and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.

Skills

Customer communication

Problem solving

Data recording

Education

Bachelor’s degree in Engineering Technology

Job description

Firefly Electric and Lighting Corporation (FELCO) is seeking a Laboratory Technician in Ermita, Manila. The role will involve research, testing, and evaluation of FELCO products, ensuring accurate information and timely resolution of customer issues.

The candidate should hold a Bachelor’s degree in Engineering Technology or related fields, with at least 1 year of relevant experience, and be willing to work onsite in Ermita, Manila.