Onsite IT Support & Infrastructure Incident Specialist

Questronix Corporation; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading technology solutions provider in the Philippines is looking for an IT Support Specialist to provide first and second-level assistance for server and system incidents. The ideal candidate will have a Bachelor’s degree in IT or Computer Science, 1-3 years of relevant experience, and strong problem-solving skills. This role requires working fully onsite in Cubao, Manila, and offers opportunities for professional growth in a dynamic environment.

Qualifications

• 1-3 years of experience in IT Support or Infrastructure operations.
• Certifications in CompTIA A+, Network+, or equivalent are preferred.
• Good analytical, communication, and documentation skills.

Responsibilities

• Provide first and second-level support for server, network, and system incidents.
• Monitor infrastructure components and respond to alerts and status changes.
• Assist in system backups, patch verification, and restore operations.

Skills

IT Support

Troubleshooting

Analytical skills

Communication

Education

Bachelor's degree in Information Technology or Computer Science

Tools

ServiceNow

Windows Server

Linux

Job description

A leading technology solutions provider in the Philippines is looking for an IT Support Specialist to provide first and second-level assistance for server and system incidents. The ideal candidate will have a Bachelor’s degree in IT or Computer Science, 1-3 years of relevant experience, and strong problem-solving skills. This role requires working fully onsite in Cubao, Manila, and offers opportunities for professional growth in a dynamic environment.