Onsite Insurance Appointment Setter — Part-Time (EST)

Virtual Champs Global; General Santos; On-site; PHP 700,000 - 1,050,000; Part time

Job summary

Virtual Champs Global in General Santos City is seeking a part-time Appointment Setter to handle outbound calls, arrange policy review appointments for US-based agents, and follow scripted guidelines. You will use our CRM and softphone daily, coordinating leads to prevent duplicates.

A 6-8 hour online certification is required before paid work begins, and you must be available for the US Eastern Time schedule (Sun 10:00–2:00 ET; Mon–Thu 9:00–13:00 ET).

Qualifications

• Strong English communication with professional phone etiquette.
• 6 months to 1 year of outbound calling or appointment setting experience preferred.
• Experience in insurance or financial services is an advantage.
• Willingness to work onsite in General Santos City.
• Must complete a 6-8 hour online certification before starting paid work.
• Available to work US Eastern Time schedule.

Responsibilities

• Make outbound calls to existing policyholders and warm leads.
• Schedule policy review appointments for licensed US-based insurance agents.
• Follow approved scripts and call guidelines.
• Coordinate lead calling to avoid duplicate or overlapping calls.
• Accurately use the company CRM and softphone system during calls.

Skills

English communication

Phone etiquette

Outbound calling

CRM navigation

Onsite work

Tools

CRM software

Softphone

Job description

Virtual Champs Global in General Santos City is seeking a part-time Appointment Setter to handle outbound calls, arrange policy review appointments for US-based agents, and follow scripted guidelines. You will use our CRM and softphone daily, coordinating leads to prevent duplicates.

A 6-8 hour online certification is required before paid work begins, and you must be available for the US Eastern Time schedule (Sun 10:00–2:00 ET; Mon–Thu 9:00–13:00 ET).