Appointment Setter- Part Time (Onsite)

Virtual Champs Global; General Santos; On-site; PHP 700,000 - 1,050,000; Part time

Job summary

Virtual Champs Global in General Santos City is seeking a part-time Appointment Setter to handle outbound calls, arrange policy review appointments for US-based agents, and follow scripted guidelines. You will use our CRM and softphone daily, coordinating leads to prevent duplicates.

A 6-8 hour online certification is required before paid work begins, and you must be available for the US Eastern Time schedule (Sun 10:00–2:00 ET; Mon–Thu 9:00–13:00 ET).

Qualifications

• Strong English communication with professional phone etiquette.
• 6 months to 1 year of outbound calling or appointment setting experience preferred.
• Experience in insurance or financial services is an advantage.
• Willingness to work onsite in General Santos City.
• Must complete a 6-8 hour online certification before starting paid work.
• Available to work US Eastern Time schedule.

Responsibilities

• Make outbound calls to existing policyholders and warm leads.
• Schedule policy review appointments for licensed US-based insurance agents.
• Follow approved scripts and call guidelines.
• Coordinate lead calling to avoid duplicate or overlapping calls.
• Accurately use the company CRM and softphone system during calls.

Skills

English communication

Phone etiquette

Outbound calling

CRM navigation

Onsite work

Tools

CRM software

Softphone

Job description

Position: Appointment Setter
Employment: Part-Time
Setup: Onsite

Key Responsibilities

• Make outbound calls to existing policyholders and warm leads.

• Schedule policy review appointments for licensed US-based insurance agents.

• Follow approved scripts and call guidelines.

• Coordinate lead calling to avoid duplicate or overlapping calls.

• Accurately use the company CRM and softphone system during calls.

Qualifications

• Strong English communication skills with professional phone etiquette.

• At least 6 months to 1 year of experience in outbound calling, telemarketing, or appointment setting preferred.

• Experience in insurance or financial services is an advantage.

• Comfortable making outbound calls and following required scripts and call guidelines.

• Able to navigate CRM and calling systems efficiently.

• Must be willing and able to work onsite (General Santos City)

• Must complete a 6-8 hour online certification course before starting paid work.

• Must be available to work the following US Eastern Time schedule:

  • Sunday: 10:00 AM - 2:00 PM EST

  • Monday-Thursday: 9:00 AM - 1:00 PM EST