Appointment Setter (Onsite)

Virtual Champs Global, Inc; General Santos; On-site; PHP 110,000 - 165,000; Part time

Job summary

Virtual Champs Global, Inc is seeking an Appointment Setter for a part-time onsite role in General Santos City. You will make outbound calls, schedule policy review appointments for licensed US-based agents, and follow approved scripts.

Proficiency with CRM and calling systems is expected, along with availability for US Eastern Time hours. The position requires 6–12 months of outbound calling experience, strong English communication, and the ability to work onsite while completing certification

Qualifications

• 6–12 months of outbound calling or appointment setting preferred.
• Strong English communication and professional phone etiquette.
• Experience with CRM and softphone systems is a plus.
• Willing to work onsite in General Santos City, Philippines.
• Must complete a 6–8 hour online certification before starting paid work.
• Available to work US Eastern Time: Sun 10:00–14:00 EST, Mon–Thu 9:00–13:00 EST.

Responsibilities

• Make outbound calls to existing policyholders and warm leads.
• Schedule policy review appointments for US-based agents.
• Follow scripts and call guidelines.
• Coordinate lead calling to avoid duplicates or overlaps.
• Accurately use CRM and softphone systems during calls.

Skills

Outbound calling

CRM navigation

English communication

Phone etiquette

Schedule coordination

Job description

Position: Appointment Setter

Employment: Part-Time

Setup: Onsite

Key Responsibilities

• Make outbound calls to existing policyholders and warm leads.


• Schedule policy review appointments for licensed US-based insurance agents.


• Follow approved scripts and call guidelines.


• Coordinate lead calling to avoid duplicate or overlapping calls.


• Accurately use the company CRM and softphone system during calls.

Qualifications

• Strong English communication skills with professional phone etiquette.


• At least 6 months to 1 year of experience in outbound calling, telemarketing, or appointment setting preferred.


• Experience in insurance or financial services is an advantage.


• Comfortable making outbound calls and following required scripts and call guidelines.


• Able to navigate CRM and calling systems efficiently.


• Must be willing and able to work onsite (General Santos City)


• Must complete a 6–8 hour online certification course before starting paid work.


• Must be available to work the following US Eastern Time schedule:


• Sunday: 10:00 AM – 2:00 PM EST


• Monday–Thursday: 9:00 AM – 1:00 PM EST