Onsite Inbound Software Sales & Retention Specialist

SupportNinja; Philippines; On-site; PHP 335,000 - 446,000; Full time

Benefits offered by this job

Competitive compensation

Retirement Savings Program

Life Insurance

Paid time off

Bonus and incentive plans

Opportunities for skills training

Employee Referral Program

Free lunch provided daily

Job summary

SupportNinja is seeking an Inbound Sales Representative to engage with customers during sales calls and assist in retention efforts. The ideal candidate should have at least 1 year of sales experience and strong communication skills, both verbal and written. This role involves selling various software products and providing excellent customer service.

Employees enjoy competitive compensation, company-provided benefits, and a supportive environment for personal and professional development.

Qualifications

• Minimum of 1 year of sales experience required.
• Strong background in B2B, B2C, or consultative selling.
• Strong communication skills, both verbal and written.

Responsibilities

• Answer inbound sales calls from new and existing customers.
• Sell and upsell various software products.
• Help prevent cancellation through retention efforts.
• Respond promptly and professionally to customer inquiries.
• Negotiate and close sales deals over the phone or email.
• Maintain accurate documentation of all customer interactions.

Skills

Sales experience

B2B sales

B2C sales

Communication skills

Negotiation skills

CRM software

Job description

SupportNinja is seeking an Inbound Sales Representative to engage with customers during sales calls and assist in retention efforts. The ideal candidate should have at least 1 year of sales experience and strong communication skills, both verbal and written. This role involves selling various software products and providing excellent customer service.

Employees enjoy competitive compensation, company-provided benefits, and a supportive environment for personal and professional development.