Onsite Healthcare CSR: Help & Resolve with Compassion

TTEC; Tangob; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC in the Philippines seeks a Customer Service Representative to be onsite in Lipa. You’ll handle customer inquiries with empathy, resolve escalated issues, and contribute to delivering exceptional service as part of a global team.

The role requires a high school diploma or 2 years in college, with at least 6 months of customer service experience and basic computer skills. TTEC offers a supportive culture, career development, and a benefits package based on position.

Qualifications

• Senior high school or 2 years of college
• At least 6 months of customer service experience
• Able to recognize, apply and explain product or service knowledge
• Computer experience required

Responsibilities

• Owns resolution of escalated or complex customer calls
• Researches to provide accurate answers and resolve customer issues

Skills

Customer service

Communication

Computer skills

Education

Senior high school or 2 years in college

Job description

TTEC in the Philippines seeks a Customer Service Representative to be onsite in Lipa. You’ll handle customer inquiries with empathy, resolve escalated issues, and contribute to delivering exceptional service as part of a global team.

The role requires a high school diploma or 2 years in college, with at least 6 months of customer service experience and basic computer skills. TTEC offers a supportive culture, career development, and a benefits package based on position.