Onsite Desktop & Endpoint Support Specialist

Axiom Technologies; Canlandog; Presencial; PHP 240.000 - 420.000; Jornada completa

Descripción de la vacante

Axiom Technologies is seeking a capable Desktop Support Engineer to coordinate desktop support activities from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end-users within the organization’s desktop computing environment, ensuring timely service delivery.

The role includes managing desktop incidents, IMAC and desk-side support, software and hardware maintenance, antivirus management, SCCM deployments, and coordination with third-party vendors

Formación

• Experience providing desktop and end-user support in a corporate environment.
• Ability to troubleshoot hardware and software incidents end-to-end.
• Proficient in Windows operating systems and standard office applications.

Responsabilidades

• Coordinate desktop support activities from basic troubleshooting to complex systems support.
• Provide onsite/on-call assistance to end-users for desktop devices.
• Manage IMAC and desk-side support for laptops/desktops and peripherals.
• Perform antivirus management and software deployment tasks.
• Coordinate with vendors for component replacements and warranty processes.
• Support networking and printer installation tasks as needed.
• Engage in onboarding and provide VIP support as required.

Conocimientos

Desktop support

Hardware troubleshooting

Windows OS

End-user communication

Herramientas

SCCM

Asset management tools

Descripción del empleo

Axiom Technologies is seeking a capable Desktop Support Engineer to coordinate desktop support activities from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end-users within the organization’s desktop computing environment, ensuring timely service delivery.

The role includes managing desktop incidents, IMAC and desk-side support, software and hardware maintenance, antivirus management, SCCM deployments, and coordination with third-party vendors