Onsite Data Entry & Compliance Specialist

SupportNinja; Philippines; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Retirement Savings Program withCompany

Life insurance coverage

HMO coverage starting Day 1

Free dependent coverage

Paid time off + birthday leave

Skills training & development

Job summary

SupportNinja is seeking a Data Entry Specialist (Processing & Compliance) for an onsite role in Quezon City, PH. You will handle data entry, document processing, and CRM updates to maintain data integrity and support compliance workflows.

The role requires strong typing skills, attention to detail, and ability to work independently in a fast-paced environment. Company-provided onsite equipment and a comprehensive benefits package are offered.

Qualifications

• Minimum of 1 year of experience in data entry, administrative support, or a related role.
• Strong typing skills with a high degree of accuracy.
• Proficiency in Microsoft Office Suite (Excel and Word), Google Sheets, and database/CRM systems.
• Knowledge of data entry best practices, record maintenance, and data quality standards.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Check for new transaction/contract files and retrieve/download applicable documents.
• Upload transaction files into the client’s system for the AI compliance review.
• Monitor transaction status and notifications following the defined workflow.
• Accurately enter, update, and maintain customer and account information in company databases and CRM systems.
• Verify data for accuracy, completeness, and compliance with internal standards and procedures.
• Process and track documentation related to administrative and operational activities.
• Collaborate with internal teams to resolve data discrepancies or missing information.
• Maintain confidentiality and security of all sensitive and proprietary information.
• Support reporting needs by compiling and organizing data for internal use.
• Meet established productivity, quality, and accuracy targets while adhering to deadlines.
• Identify process improvement opportunities related to data entry and reporting workflows.
• Communicate effectively with supervisors and stakeholders to ensure alignment with organizational needs.

Skills

Strong typing

Attention to detail

Microsoft Office (Excel, Word)

Google Sheets

CRM databases

Data entry best practices

Data integrity

Communication skills

Time management

Tools

Microsoft Office Suite

Google Sheets

CRM systems

Job description

SupportNinja is seeking a Data Entry Specialist (Processing & Compliance) for an onsite role in Quezon City, PH. You will handle data entry, document processing, and CRM updates to maintain data integrity and support compliance workflows.

The role requires strong typing skills, attention to detail, and ability to work independently in a fast-paced environment. Company-provided onsite equipment and a comprehensive benefits package are offered.