Onsite Customer Support Specialist: Fresh Graduates Welcome

J-K Network Services; Pampanga; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

HMO for Employee and 2 Free Dependents (On Day 1)

13th Month Pay

Sick Leave

Vacation Leave

Job summary

A leading BPO company in the Philippines is seeking a Customer Support Representative open to fresh graduates. This full-time position requires candidates to respond to customer inquiries, maintain accurate records, and work on a shifting schedule at Clark, Pampanga. Benefits include government-mandated benefits, HMO for employees and dependents, and 13th-month pay. The ideal candidate should possess a bachelor's degree and be willing to start as soon as possible, contributing positively to customer satisfaction.

Qualifications

• Open for Fresh Graduates
• Willing to work on a shifting schedule
• Willing to work fully onsite in Clark, Pampanga
• Can start as soon as possible

Responsibilities

• Respond promptly and professionally to customer inquiries.
• Conduct follow-up communications with clients to ensure satisfaction.
• Generate and analyze service reports for improvements.
• Maintain accurate customer records across systems.
• Perform additional tasks to support team operations.

Education

Bachelor's degree

Job description

A leading BPO company in the Philippines is seeking a Customer Support Representative open to fresh graduates. This full-time position requires candidates to respond to customer inquiries, maintain accurate records, and work on a shifting schedule at Clark, Pampanga. Benefits include government-mandated benefits, HMO for employees and dependents, and 13th-month pay. The ideal candidate should possess a bachelor's degree and be willing to start as soon as possible, contributing positively to customer satisfaction.