Onsite Customer Service Specialist (Voice & Non-Voice)

Telesys BPO; Marikina; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Job summary

A leading BPO company in the Philippines is seeking Customer Service Representatives for an on-site position in Marikina. Ideal candidates should hold a high school diploma and are open to individuals with or without prior BPO experience, as training will be provided. Responsibilities include handling customer inquiries through various channels and ensuring high customer satisfaction. The role offers a competitive salary, professional development opportunities, and performance-based incentives.

Qualifications

• High School graduate; college level or degree is an advantage.
• No prior BPO experience necessary; training will be provided.
• Ability to thrive in a fast-paced call environment.

Responsibilities

• Handle customer inquiries via voice and non-voice channels.
• Resolve customer concerns and provide accurate information.
• Deliver high-quality customer service.

Skills

Customer service orientation

Ability to handle inquiries

Adaptability to shifting schedules

Education

High School diploma or equivalent

Job description

A leading BPO company in the Philippines is seeking Customer Service Representatives for an on-site position in Marikina. Ideal candidates should hold a high school diploma and are open to individuals with or without prior BPO experience, as training will be provided. Responsibilities include handling customer inquiries through various channels and ensuring high customer satisfaction. The role offers a competitive salary, professional development opportunities, and performance-based incentives.