Customer Service Representative (Voice/Non-Voice) | No BPO Experience Required

Telesys BPO; Marikina; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Job summary

A leading BPO company in the Philippines is seeking Customer Service Representatives for an on-site position in Marikina. Ideal candidates should hold a high school diploma and are open to individuals with or without prior BPO experience, as training will be provided. Responsibilities include handling customer inquiries through various channels and ensuring high customer satisfaction. The role offers a competitive salary, professional development opportunities, and performance-based incentives.

Qualifications

• High School graduate; college level or degree is an advantage.
• No prior BPO experience necessary; training will be provided.
• Ability to thrive in a fast-paced call environment.

Responsibilities

• Handle customer inquiries via voice and non-voice channels.
• Resolve customer concerns and provide accurate information.
• Deliver high-quality customer service.

Skills

Customer service orientation

Ability to handle inquiries

Adaptability to shifting schedules

Education

High School diploma or equivalent

Job description

Overview

Telesys BPO – On-site in Marikina. No experience required. High school diploma or equivalent. Full-time position for Customer Service Representative (Voice/Non-Voice).

Job Description

We’re looking for dedicated and customer-focused individuals to join our team as Voice/Nonvoice Call Center Representatives. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

Responsibilities

• Handle customer inquiries via voice and non-voice channels
• Resolve customer concerns and provide accurate information
• Deliver high-quality customer service and maintain customer satisfaction
• Meet performance and quality targets

What We Offer

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Qualifications

• High School graduate (college level or degree is an advantage)
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Government Mandated Benefits

Professional Development

Job Training

Onsite Interview

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Safety and Compliance

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• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations

Working Location

Preview content removed for clarity. The position is on-site in Marikina, Philippines, as described above.