Onsite Dayshift CSR — Araneta, QC

TTEC; Quezon City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for the dayshift, onsite at Araneta, Quezon City. You’ll help customers with speed and empathy, using product knowledge to resolve issues while maintaining a positive experience.

The role is based at 14F Gateway Tower, Cubao, Quezon City and welcomes those who are new or with experience in customer service. Join a supportive team that values growth, inclusivity and a strong benefits package, with recruitment hours at the Araneta site from 9am to

Qualifications

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Recognize, apply and explain your product or service knowledge

Education

Completed senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative for the dayshift, onsite at Araneta, Quezon City. You’ll help customers with speed and empathy, using product knowledge to resolve issues while maintaining a positive experience.

The role is based at 14F Gateway Tower, Cubao, Quezon City and welcomes those who are new or with experience in customer service. Join a supportive team that values growth, inclusivity and a strong benefits package, with recruitment hours at the Araneta site from 9am to